Wrestling with Rudeness: Advice for Addressing Incivility

Rude behavior can make you want to scream, but confronting a rude person can make you squirm. Given the choice between standing up to a bully and seething in silence, many people pick the latter, at a loss for how... Continue»

Posted on June 13, 2008

New Book Explores Value of 'Emotional Labor'

Emergency dispatchers, caseworkers and other public service workers perform "emotional" labor that should be valued in the same manner as mental and physical labor, according to a new book co-written by a University of Illinois at Chicago researcher. Emotional labor... Continue»

Posted on June 13, 2008

Job Hopping Has Costs

Workers who frequently change employers risk negative consequences to their paychecks, according to new research published in the February issue of the American Sociological Review, the flagship journal of the American Sociological Association. To determine the impact of career mobility... Continue»

Posted on March 28, 2008

Extended Work Hours Should Factor Into Return to Job After Injury

Rehabilitation specialists guiding injured workers back to full-time employment should factor unconventional work schedules into their assessments and planning, new research suggests. Workers who are injured on the job have a harder time returning to employment if their schedules routinely... Continue»

Posted on January 22, 2008

Nearing Age 50 or Retirement? Watch Out for Age Discrimination

The threat of age discrimination against American workers seems to peak about age 50 and then again when workers near retirement age, according to a new study of validated discrimination claims. The first spike of age discrimination claims seems to... Continue»

Posted on November 12, 2007

Racial Slurs Common at Work Sites

By Larry Miller Special to the NNPA from the Philadelphia Tribune [Editor's note: This article is not for use by member newspapers competing in the same market in which it was written. NNPA will deny access to News Service content... Continue»

Posted on October 11, 2007

Are Abusive Bosses Or Inferior Employees to Blame?

Considerable attention, both in blogs and in popular media, has been given to abusive bosses over the past few years. (See the Web sites HateBoss.com and WorkRant.com, for example.) Less discussed are employees' responses to such behavior. How do employees... Continue»

Posted on October 9, 2007

Maintaining your drive

Do you remember the story of the tortoise and the hare? The hare ran very fast, but got cocky and slacked off then lost the race. The tortoise moved very slowly, but consistently and won the race. The tortoise and... Continue»

Posted on March 22, 2007

Why even close associates sometimes have trouble communicating

Particularly among close associates, sharing even a little new information can slow down communication. Some of people’s biggest problems with communication come in sharing new information with people they know well, newly published research at the University of Chicago... Continue»

Posted on March 2, 2007

nformation, Facts Key to Dealing with an Unreasonable Boss

Like the characters in the new movie "The Devil Wears Prada," millions of workers are subjected to difficult bosses, but a Purdue University expert says there are ways employees can cope with managerial meanness. In the movie that opens nationwide... Continue»

Posted on July 4, 2006